At Noughty, we want your goodies to reach you without any unwanted surprises. Here’s everything you need to know about customs charges and import taxes.
Since Brexit, orders shipping from the UK into the EU may sometimes be flagged by local customs. Normally, this shouldn’t happen with Noughty parcels, because…. We’re registered in the IOSS (Import One-Stop Shop) scheme. That means we collect the cor
Check your delivery carrier – let us know which company delivered (or is holding) your package. Have you already paid the fee?. If yes: You shouldn’t have been charged. Please get in touch with the carrier and explain that the parcel was sent under I
Our customer care team will always step in to help if customs or a carrier gets it wrong. We’re here to make shopping simple, stress-free, and fun – never frustrating. If you run into customs or duty issues, just reach out to us using the Chat functi