Use this section to read through our FAQ's
We’re very sorry to hear this, we'll work hard to resolve this for you. Please can you email the team at [email protected] and let us know:- your order number- incorrect products sent- send a pictures of what you receivedWe will use this informat
We’re very sorry to hear this, we'll work hard to resolve this for you. Please can you email the team at [email protected] and let us know: - your order number - missing products - send a pictures of what you receivedWe will use this inf
Unfortunately we cannot amend orders once they have been placed and confirmed. We aim to ship out your Noughty order from the warehouse as soon as possible so your order may be on it's way before the system refreshes. It's always worth emailing the t
In general, we are unable to make any changes to orders once they have been confirmed on our system. However, if you try emailing the team at [email protected], we may be able to help you if your order is not already on it's way.
Unfortunately, we are unable to cancel your order once it has been confirmed. We would advise that once you have received your parcel that it will need to be returned following the steps under 'How do I get a refund'. If you email the team at hello@l
You can get a full refund on all unused Noughty products with our 30 day guarantee. Once an order has been placed, unfortunately we are unable to amend the order. This includes:. - Changing addresses. - Amending the product selection in the order. Re